Are you in search of a secure and dependable work-from-home job? Should you can kind effectively, talk successfully, and revel in serving to others clear up issues, you doubtless qualify for a work-from-home customer support job. Whereas not all work-from-home jobs are equal, one of many prime firms to think about is Concentrix.
Concentrix is commonly hiring for his or her work-from-home customer support crew, together with just a few different distant positions. They provide part-time and full-time jobs with advantages in a number of states. Right here’s what you’ll have to know if you wish to begin working from dwelling for Concentrix.
What Sort of Firm is Concentrix?
Should you’ve by no means heard of Concentrix earlier than, don’t fear. This firm has been round because the early 2000s, they usually present world enterprise companies like buyer engagement and enterprise efficiency enchancment.
Concentrix has over 80 Fortune 500 shoppers and does enterprise in a number of nations. Some might think about this firm a jack of all trades, seeing how they provide completely different options like buyer engagement companies, gig work, finance and accounting, advertising and marketing options, and extra.
Merely put, this firm’s purpose is to assist shoppers carry out higher and have interaction with their clients on a deeper degree.
Is Concentrix Legit?
Whereas Concentrix is probably not as well-known as different work-from-home customer support choices like Amazon or American Specific, they’re nonetheless a legit firm with an amazing fame. The corporate has a 3.9 score on Glassdoor and over 25,000 evaluations on Indeed from employees.
Whereas they supply many alternative companies, their work-from-home profession division is what we’ll deal with on this submit. Concentrix’s trendy options make it a prime firm to work for when contemplating a work-from-home customer support or gross sales place.
Buyer Service Place Overview
As an alternative of working in a conventional name heart setting, Concentrix has an intensive work-from-home program the place you’ll be able to present buyer assist remotely. Customer support brokers are accountable for answering calls that may contain billing questions, making adjustments to companies, canceling companies, troubleshooting, or different inquiries.
Concentrix affords paid coaching and worker advantages. At present, they rent in 35 states, so whereas the place is distant, there shall be completely different utility pages and kinds relying on the state through which you reside.
To change into a work-from-home customer support agent with Concentrix, you have to have a highschool diploma or GED together with a PC and high-speed web service. Concentrix will take a look at your laptop and web connection in the course of the utility course of. It’s also possible to work from a laptop computer, nevertheless it have to be hard-wired whilst you’re working. A few of the different necessities embrace:
- Pc monitor between 17 and 21.5 inches
- Quiet distraction-free workspace
- Landline or cellphone
You may additionally have to get a headset, flash drive, and twin screens upon getting been supplied a place.
Concentrix requires that you’re accessible seven days every week, however you received’t work each day. Schedules differ and are mentioned in the course of the interview. Remember the fact that it’s possible you’ll be offering customer support for a few of Concentrix’s shoppers, so the schedules they want will depend upon that firm’s customer support hours. Full-time and part-time alternatives can be found.
How A lot Do Concentrix Wor-From-Residence Jobs Pay?
Concentrix doesn’t share how a lot they pay explicitly on their web site. Nevertheless, on Certainly, customer support reps report making wherever from $11-$13.35 per hour to start out. Worker advantages like medical insurance, retirement, and paid break day are additionally included for employees with greater than 30 hours per week.
What Is it Prefer to Work for Concentrix?
Questioning what it’s wish to work for Concentrix? I’ve scrolled by evaluations on Certainly and Glassdoor, and for probably the most half, individuals discover it to be a laid-back and secure work-from-home job.
Whereas the beginning pay is probably not a lot, there are alternatives for progress and development even inside the first yr. Since Concentrix is world and works with so many consumers, they provide all kinds of shifts to fulfill your scheduling wants. This implies you don’t have to enroll to work the standard 9 to five schedule if that doesn’t be just right for you.
Professionals and Cons
As with all work-from-home jobs, working as a customer support consultant with Concentrix has its advantages and downsides. Be sure you think about the professionals and cons that can assist you resolve if this place is best for you.
- Work remotely and ditch the every day commute
- Solely a highschool diploma or GED is required
- Paid coaching is supplied
- Above minimal wage hourly pay
- Advantages supplied when you work a sure variety of hours every week
- Versatile shifts can be found
- You have to have availability seven days every week.
- You’ll have to buy among the required tools to get began by yourself. (Concentrix didn’t make it clear in the event that they give you any of the required tools or pay a stipend.)
- Whereas jobs are extensively accessible, they presently aren’t being supplied in each state.
Tips on how to Apply
Making use of to work-from-home for Concentrix is straightforward. Simply click here to view accessible positions and see if there are alternatives in your state. Click on the ‘Apply Now’ button and both apply with LinkedIn or by their on-line system. It’s also possible to ship a resume to [email protected]. Nevertheless, I believe it might be simpler to use on-line by their system so you’ll be able to hold monitor of your utility and the place you might be in every step of the hiring course of.
Are you in search of different related work-from-home customer support alternatives? Try this submit as effectively!